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Last Updated: 22 September 2026

At Prospect Building Surveyors, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Prospect Building Surveyors

We provide professional building surveying and property consultancy services throughout the UK.

Contact Information

Email: prospectbuildingsurveyors@gmail.com
Phone: [Insert Telephone Number]
Website: www.prospectbuildingsurveyors.co.uk

When you contact us or use our website, we may collect:

• Name
• Email address
• Telephone number
• Postal address
• Property address
• Details of your enquiry
• Documents, photographs or information you provide

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage statistics

We use your information to:

• Respond to enquiries
• Provide surveying and consultancy services
• Prepare quotations and reports
• Arrange inspections and appointments
• Manage our client relationships
• Meet legal and professional obligations
• Improve our website and services

We will only use your personal information where we have a lawful basis to do so.

We process personal data under one or more of the following legal grounds:

To provide services you have requested.

To operate and improve our business and services.

To comply with professional, regulatory, accounting and legal requirements.

Where you have provided consent, such as for marketing communications.

We do not sell or rent your personal information.

We may share information with:

• Professional advisers
• IT and website service providers
• Insurers
• Regulatory authorities
• Contractors or specialists involved in delivering services
• Government or law enforcement agencies where legally required

All third parties are required to safeguard your information appropriately.

We retain personal data only for as long as necessary to:

• Deliver our services
• Meet legal and regulatory obligations
• Protect our professional and business interests
• Maintain records for insurance purposes

When data is no longer required, it will be securely deleted or anonymised.

We take reasonable technical and organisational measures to protect personal information from:

• Unauthorised access
• Loss or theft
• Misuse
• Disclosure
• Alteration

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Our website may use cookies to improve functionality and analyse visitor behaviour.

Cookies help us:

• Understand website traffic
• Improve performance
• Enhance user experience

You can control or disable cookies through your browser settings.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing any personal information.

Under UK data protection law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request transfer of your data
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided above.

If you have concerns about how we use your personal information, please contact us first.

You also have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and become effective immediately upon publication.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Prospect Building Surveyors
Email: prospectbuildingsurveyors@gmail.com
Website: www.prospectbuildingsurveyors.co.uk